Disconnect Instagram
Sign in, open Settings, and select Disconnect. This removes the stored Instagram connection token and stops campaigns from sending private replies for that workspace.
Permanently delete your account
Sign in, open Settings, and use Delete account. The signed-in user must type DELETE and confirm the permanent action. This hard-deletes the user profile, authentication data, sessions and memberships. It also hard-deletes workspaces owned by that user and their Instagram connections, tokens, campaigns, messages, logs, webhooks, analytics, usage and operational records. Data belonging to a workspace owned by someone else is not deleted; only the user's membership is removed.
Workspace deletion also removes recipient-specific campaign-link tokens and the associated click-attribution records, including recipient identifiers, available usernames, click counts, and timestamps.
Subscription requirement
An account cannot be deleted while any workspace it owns has an active, paused, past-due, unpaid, incomplete, trial or otherwise non-canceled subscription. Cancel each subscription first. Scheduling a paid subscription to cancel at period end is not enough: deletion becomes available only after its status is CANCELED. A freemium trial can be canceled immediately from Plans & billing.
Verification and processor records
The authenticated session and explicit DELETE confirmation verify the self-service request. If you cannot sign in, contact [email protected]; we may ask for additional proof of control. Cavabla deletes the live application records described above. Payment processors may retain transaction, tax, fraud-prevention or accounting records where law requires them to do so.